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About Infested
What do cockroaches, rats, and bedbugs have in common with your most difficult employees? More than you think. In Infested, Tim Whitt draws on 45 years of pest control experience to deliver a sharp, funny, and brutally honest guide to identify toxic workplace behaviors—and eliminating them for good. Part management playbook, part field guide, Infested gives small business owners the practical tools to build thriving, drama-free companies.
About Tim
Tim Whitt has spent 45 years in pest control—30 in corporate leadership and 15 building Pied Piper Pest & Lawn from the ground up. He's an operator, not a theorist. Now, through his book, speaking, and coaching, Tim helps small service-business owners stop workplace drama, build accountable teams, and grow companies that don't depend on daily heroics.
Latest Blog Posts
The Cockroach in the Break Room: Why Your Best Employees Are Leaving
Every business has one—that person who somehow survives every restructuring, outlasts every manager, and never gets called out for behavior that would get anyone else fired. Sounds like cockroaches? And they’re the most resilient pests in any home or organization. In 45 years of pest control, I’ve learned that cockroaches don’t thrive because they’re strong.…
Plan Well, Work Hard, Treat People Right: The Three Rules That Built a 4.9-Star Business
When people ask me the secret to building Pied Piper Pest & Lawn into a 4.9-star company with over 800 reviews, they expect some complicated marketing strategy or a growth hack. The truth is simpler—and harder. Rule one: Plan well. I spent 30 years in corporate pest control before starting my own company. That wasn’t…
Why I’m Franchising Pied Piper—And Offering It to My Employees First
After more than a decade of building Pied Piper into a company I’m proud of, I’ve decided to take it in a new direction: franchising. But this isn’t a typical franchise story, because the first people I want to hand the keys to are my own employees. Here’s why. I started in this industry at…
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